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      KNOWLEDGE

      VEHICLE REPAIR AND MAINTENANCE INFORMATION

      Mize Service Knowledge distributes repair and maintenance information when and where it's needed.


      European Commission (EU) has legislation requiring Vehicle Original Equipment Manufacturers (OEM) to sell their products in Europe to provide repair and maintenance information (RMI) to independent repairers and thus allowing them to perform repairs and maintenance tasks on the vehicles.

       

      Mize Knowledge

      Mize enables manufacturers to be compliant with these requirements by allowing repair, diagnostic and training information to be delivered to a network of authorized dealers as well as independent repairers.

      Knowledge Repair and Maintenance Diagram

      Mize Knowledge Smart Blox allows manufacturers to publish and deliver various types of service content on web and mobile using any device of their choice. The service content that can be made available includes:

      • Workshop or Service manuals
      • Parts catalogs
      • Operator manuals
      • Service Bulletins

      Mize software also enables the users to

      • Access Serial number (VIN) level information including repair history, product configuration, and recalls
      • Submit Support Requests when assistance is required from OEMs
       

      Easy and automated Publishing

      Any existing content in HTML, PDF, or other formats can easily be uploaded or published in Knowledge modules. The publishing process can be automated from existing publishing and document management systems reducing the efforts and costs involved in making the latest content available to the users.

       

      Cloud SaaS model

      The setting up of dedicated websites to be compliant with the RMI provisions will be costly for OEMs. Mize solution is available in Cloud in a SaaS model with a subscription fee reducing the upfront investment in hardware and software. Mize provides a pay-per-use eCommerce model that allows manufacturers to charge for the information for a specific product model and time duration.

      Multi-language Support

      Mize solution supports content delivery in multiple languages. Some of the major languages supported include English, Danish, Dutch, Finnish, French, German, Italian, Polish, Portuguese, Norwegian, Russian, Spanish, Swedish, and Turkish.

      Experienced Team

      Mize's global team of experts has decades of experience working with global automotive and heavy equipment manufacturers to deliver service solutions.

       

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      Vehicle Repair and Maintenance Information

      Click here to request a demo for the Mize Vehicle Repair and Maintenance. Solution 

       

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