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      Optimize Supplier Warranty Management
       
       

      Integrate Warranty Processing,
      Reduce Warranty Costs


      OEMs and suppliers' warranty processes are inefficient and disconnected, leading to higher warranty costs and longer cycle times to resolve quality issues. The Suppliers feel pressured to take on more financial responsibility for warranty costs with less focus on collaboration to improve Quality.

      Mize Major Player in Supplier Warranty Management

       

      Streamline Warrant Processes with Mize

      STREAMLINE WARRANTY PROCESSES

      Improve the effectiveness and efficiency of all warranty processes by simplifying and automating product registrations, service plans, warranty claims, returns, supplier recovery and service campaigns.

      Reduce Warranty Costs with Mize

      REDUCE WARRANTY COSTS

      Reduce warranty costs by applying warranty policies and terms, increasing supplier recovery, and improving service operations. Increase customer retention and grow service plan sales by delivering a better value and differentiated customer experience.

      Improve Product Quality with Mize

      IMPROVE PRODUCT QUALITY

      Improve product quality through actionable insights with warranty reporting and analysis to reduce detection- to-correction cycle time of any product defects. Enhance collaboration with all stakeholders including Quality, Manufacturing, Engineering, and Suppliers.

       

      Unified and Integrated Warranty Process

      The suppliers rely on ad-hoc and inefficient processes using Excel spreadsheets, emails, and disparate systems to manage warranty. Suppliers need a single consolidated warranty system integrated with all OEMs and enables the complete warranty process for claims, returns, and quality management.

      Supplier Warranty Management Process

      Optimize Service Parts Management

      Service Parts are a significant source of revenue and profits for manufacturers. Mize Service Parts Management solution enables manufacturers to maximize parts sales, improve efficiencies, and enhance collaboration with channel partners and suppliers.

       

      DOWNLOAD

      Optimize Service Parts Management - Brochure
       

      Supplier Warranty Management Solution

      Mize Supplier Warranty Management solution, powered by Mize’s industry-leading Connected Customer Experience platform and Warranty Software, simplifies and streamlines OEM and supplier interactions. It enables Suppliers to:
      • Process Warranty Claims and Part Returns from OEMs or Distributor/Dealer network efficiently

      • Reduce detection to correction cycle time through Early Warning System (EWS) and effective Root Cause Analysis

      • Collaborate with OEMs and their dealer network to reduce warranty incidents and No-Trouble-found (NTF) issues

      • Import claims from OEMs in different formats (Excel, CSV, XML, JSON)

      • Integrate with OEM Warranty Portals for efficient and timely communication of warranty data

      • Receive and process supporting images, videos, and diagnostic data

      • Allow online Claim entry by distributors and dealers for aftermarket claims

      • Manage Part Returns (RMA) and capture inspection results on returned parts

      • Track and report on NTF (No Trouble Found) issues

      • Analyze warranty data to gain insights and determine the root cause of issues

      • Track Corrective actions to report on Quality improvements

      BENEFITS FOR MANUFACTURERS

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      Connected, Cloud-Based, and Cost-Effective

      Mize offers a connected, cost-effective, and cloud-based warranty platform with:
      • A simple and cost-effective subscription model (SaaS) to reduce upfront investment in software, hardware, and implementation services
      • Pre-built Connectors to integrate with OEMs and ERP systems to enable seamless processes
      • Support for Industry Best Practices and Standards to improve communication and collaboration among all stakeholders in the Warranty Chain

       

      Warranty Connect Diagram

       

      Request a Demo of the Mize Supplier Warranty Management solution now to learn how you can realize measurable warranty improvements.

      BENEFITS

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      H4: FEATURED CAPABILITIES

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      FEATURED RESOURCES

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      The Best Way to Utilize Warranty Management to Ensure Recurring Revenue Streams

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      Mize Supplier Warranty Mangement

      Request a demonstration.

      The Mize team brings decades of experience in Service Lifecycle Management. Let us help you improve your processes.