3 min read
Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
STREAMLINE WARRANTY PROCESSES
Improve the effectiveness and efficiency of all warranty processes by simplifying and automating product registrations, service plans, warranty claims, returns, supplier recovery and service campaigns.
REDUCE WARRANTY COSTS
Reduce warranty costs by applying warranty policies and terms, increasing supplier recovery, and improving service operations. Increase customer retention and grow service plan sales by delivering a better value and differentiated customer experience.
IMPROVE PRODUCT QUALITY
Improve product quality through actionable insights with warranty reporting and analysis to reduce detection- to-correction cycle time of any product defects. Enhance collaboration with all stakeholders including Quality, Manufacturing, Engineering, and Suppliers.
Unified and Integrated Warranty Process
The suppliers rely on ad-hoc and inefficient processes using Excel spreadsheets, emails, and disparate systems to manage warranty. Suppliers need a single consolidated warranty system integrated with all OEMs and enables the complete warranty process for claims, returns, and quality management.
Optimize Service Parts Management
Service Parts are a significant source of revenue and profits for manufacturers. Mize Service Parts Management solution enables manufacturers to maximize parts sales, improve efficiencies, and enhance collaboration with channel partners and suppliers.
Connected, Cloud-Based, and Cost-Effective
Mize offers a connected, cost-effective, and cloud-based warranty platform with:
- A simple and cost-effective subscription model (SaaS) to reduce upfront investment in software, hardware, and implementation services
- Pre-built Connectors to integrate with OEMs and ERP systems to enable seamless processes
- Support for Industry Best Practices and Standards to improve communication and collaboration among all stakeholders in the Warranty Chain
Request a Demo of the Mize Supplier Warranty Management solution now to learn how you can realize measurable warranty improvements.
