2 min read
Top Three Trends Noted by Field Service Technicians Today
Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital...
Growing manufacturers of innovative products need happy customers who can be advocates for your products to help scale in today’s connected global marketplace. In addition to the products, the manufacturers must deliver amazing customer experiences to grow the customer base and generate higher margin revenues.
Mize solution is very cost-effective with a simple monthly subscription without upfront investments in hardware, software, and costly implementations. The Mize subscription model is based on users or your product install base to help you grow and scale. Software is priced, so small manufacturers can afford it and get more value for the limited budgets.
The modular Smart Blox model helps you get started small and scale up easily. You can differentiate your customer service and compete more effectively against larger manufacturers on a level playing field.
You cannot rely on phones, emails, and spreadsheets to manage your customers, as that would limit and constrain your growth potential. It is too expensive to integrate and maintain multiple siloed applications to manage customer service and product support. ERP and CRM systems work well as systems of record but fall short in delivering the service experience your customer expects. It would be best to have single customer service and support platform to deliver world-class service to your customers.
Customer Central simplifies access to all the information and services that your customer need.
Mize solution enables you to deliver service using any model that fits your industry and products. You can deliver service:
Mize Connected Customer Experience platform helps you manage the most important data assets:
Capture feedback from customers using Voice of Customer (VOC) program to improve products and services continuously.
Mize CX Insights enables you to gain actionable insights to drive customer satisfaction, revenue growth, and quality of products and services.
Mize team has decades of experience in delivering service lifecycle management solutions for global manufacturers.
Mize brings deep industry experience, advanced technology capabilities, and commitment to customers to help you realize your growth potential.
Mize platform leverages Cloud, Mobile, IoT, and Analytics technologies to digitize customer service interactions on all channels. As part of the subscription, Mize will continue to upgrade the software to keep ahead of the fast-evolving digital technologies and scale your business.
Request a Demo now to learn how you can deliver differentiated customer experience, improve customer satisfaction, and grow your revenues and profitability.
Dec 1, 2020 by Tim Nissen
Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital...
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