Our Connected Service Experience enables customers to optimize the post-sale service experience and maximize lifetime value.

The Mize Warranty Management connects manufacturers, distributors, dealers, suppliers, service providers, and customers to automate warranty processes, reduce warranty cost, improve supplier recovery, and increase visibility to warranty KPIs and product quality issues.

The Mize Field Service Management enables service organizations, service network partners, and their technicians to improve product and service knowledge delivery, increase technician utilization and service levels, optimize service experience, and grow service margins.

The Mize Service Parts Management enables durable goods manufacturers, distributors, dealers, and suppliers to grow service parts revenue by improving parts fill and first-time fix rates with shared parts visibility and enhanced parts information.

Evolve your service parts pricing beyond cost-plus logic to unlock the ability to price according to true value. Syncron Price bases your pricing process on sophisticated and modern price strategies around customer value-based algorithms, IoT data, competitive pricing, and price harmonization to find the most optimal strategy.

Optimize the inventory of a multi-echelon distribution network to reach best-in-class customer service at the lowest possible cost. With a system designed to minimize manual efforts, Syncron Inventory drives action toward exception management, strategic simulations, and automatic optimization.

Achieve best-in-class dealer service levels by automating stock refills and simultaneously reducing emergency orders, air transport costs and parts return volumes. Syncron Inventory - Retail has both the system capabilities and the user experience designed to promote dealer adoption across multiple DMS systems.

Employ real-time information from your equipment through IoT to proactively replace service parts before your customers’ equipment fails. Syncron Uptime integrates predictive maintenance events with your field service management system to manage both the parts and the workforce.

The Mize Service Contracts Management Software and Solution helps Manufacturers (OEMs), Third Party Administrators (TPAs), Retailers, and Channel Partners to set up, sell, administer, track, and analyze various service programs.

The Mize Service Knowledge Management Solution simplifies access to all knowledge resources for Customers, Service Centers, Technicians, and Support. It enables global delivery in any language and on any device to enhance the customer experience.

The Mize Supplier Warranty Management Solution offers suppliers a single consolidated warranty system integrated with all OEMs and enables the complete warranty process for claims, returns, and quality management.

The Mize Depot Repair Management solution streamlines and automates the end-to-end repair process from the initiation of a customer service request to the delivery of the repaired product back to the customer.

The Mize Remanufacturing Management Solution connects all stakeholders streamlining processes for core returns, inspections, remanufacturing, inventory tracking, and distribution.

The Mize Support Management Solution streamlines the support process by providing a single entry point for customers. With mobile apps and web portals, support can be provided at any time, in any situation.

The Mize Remote Asset Monitoring solution increases product uptime, lowers service delivery costs, and generates predictable revenue streams from subscription programs.