3 min read
Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Real-time Access to Service Data
Customers get the benefit of real-time access to knowledge, videos, and remote technical support. Knowledge bases are the domain of a manufacturer’s authorized service provider base. With consumers having options to utilize independent providers for out-of-warranty products, managing the customer experience with them becomes imperative.
Visit our Electrolux ServiceTips landing page: https://electroluxservicetips.com. Learn more about our Solution in this Case Study.
Profitability monetizing your proprietary service knowledge
Recouping investment in your service infrastructure
Facilitating inclusive collaboration with a broader segment of your service market
Optimize a seamless experience during the entire customer lifecycle
Ensuring your consumers continue to have a valuable experience with your products, regardless of whom they use for service
Improving your customer’s experience and building revenue-generating brand loyalty
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Mar 16, 2021 by Gary Serbousek
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Feb 23, 2021 by Mize Inc.
Learn How in Our Warranty Webinar
If you're like many manufacturers, it may be time to close the transformation loop...
Jan 19, 2021 by Mize Inc.
Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams
Strategies For...