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      Real-time Access to Service Data

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      REQUEST A DEMO

      Get subscription-based access for authorized and independent service providers with Service Tips powered by Mize.


      Customers get the benefit of real-time access to knowledge, videos, and remote technical support. Knowledge bases are the domain of a manufacturer’s authorized service provider base. With consumers having options to utilize independent providers for out-of-warranty products, managing the customer experience with them becomes imperative.

       

      Service Tips

      Service Tips, powered by Mize, provides your authorized and approved independent service providers access to resources that make field service functional: service manuals, 2D/3D catalogs, service bulletins, augmented and mixed reality, guided solutions, interactive schematics, video conferencing, and training videos. The app and web-based Service Tips system reduces both the number of calls to your technical support center and the length of hold times that technicians experience. 

      Visit our Electrolux ServiceTips landing page: https://electroluxservicetips.com. Learn more about our Solution in this Case Study.

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      Service Tips Access Accomplishes

      Profitability monetizing your proprietary service knowledge

      Recouping investment in your service infrastructure  

      Facilitating inclusive collaboration with a broader segment of your service market

      Optimize a seamless experience during the entire customer lifecycle

      Ensuring your consumers continue to have a valuable experience with your products, regardless of whom they use for service

      Improving your customer’s experience and building revenue-generating brand loyalty

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      Service Tips 

      Learn more about how a Service Tips Subscription can benefit your Service team.

       

      REQUEST A DEMO

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