4 min read
Service Lifecycle Management 101
Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue
...
SALESFORCE APPs
Service Delivery Apps for Salesforce Customers
On-demand cloud applications on the Salesforce lightning platform
Synchronize your Salesforce system accounts and contacts databases with Mize’s service lifecycle management apps, maximizing product registrations, and contract tracking with comprehensive warranty management. Coordinate service support through Mize’s Salesforce-integrated portal for global product knowledge, request management, and dealer/customer communications, along with DIY enablement.
Registration for Salesforce
Mize Registration software connects you with your customers and enables you by: with iPhones, Androids, or tablets.
- Increasing product registration rates from both channel partners and customers
- Simplifying assignment and management of warranty entitlements
- Engaging Salesforce-housed customers throughout their lifecycles
- Increasing customer wallet-share with cross-product and service offerings
- Growing brand loyalty, revenue, and profitability from a loyal customer base
Warranty for Salesforce
Mize Warranty enables you to manage warranty lifecycle and streamline warranty processes by:
- Simplifying claims entry and submission for service providers
- Streamlining claims processing by reviewing and adjudicating claims from within Salesforce
- Generating return material authorizations (RMAs) for parts returns integrates with major logistics providers
- Managing all your claim types, warranty policies, coverages, and recall campaigns
Support for Salesforce
Mize Support is a portal-based platform enabling your contact centers to be more effective in resolving support requests faster and more accurately by: with iPhones, Androids, or tablets.
- Eliminating long wait times, resolving issues quicker and more cost-effectively
- Receiving Mize’s Smart Assistance, utilizing relevant knowledge topics for channel partner and customer self-service
- Initiating multi-channel product support requests
- Sharing mixed media such as pictures, videos, and diagnostic data
- Distributing alerts and notifications on the suggested resolution for your contacts in Salesforce
Salesforce Apps
See the power of the Mize Salesforce Apps request a demo today
H2: Insert a Section Header
H5: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tempus sem et risus suscipit suscipit. Proin pharetra leo sit amet sem fringilla, et pellentesque mi varius. Pellentesque pharetra efficitur justo, eu interdum augue congue sed.
P: Phasellus fermentum felis sit amet ante accumsan, eu convallis odio dignissim. Fusce eu magna cursus, ornare libero maximus, tempus dolor. Suspendisse sagittis facilisis ipsum vitae laoreet. Maecenas sodales ipsum lacus, ac posuere justo luctus a. Quisque tincidunt scelerisque molestie. Mauris nec lorem id enim auctor pellentesque ut ut lectus. In vitae quam ut est ornare viverra ac ac mi. Vestibulum sed enim massa. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nulla eu augue nulla. Proin commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum.
-
Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum
-
Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum
-
Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum
-
Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum
H4: BENEFITS
Reduce warranty processing costs by streamlining processes, eliminating duplicate data entry, and automating claim adjudication
Shrink cycle time for claim processing, parts return, supplier recovery, and identification of emerging issues
Slash Total Cost of Ownership (TCO) with an easy-to-implement solution powered by scalable cloud architecture
Increase revenues and profitability from maintenance, service, and parts
Ensure faster processing by validating claims data and allowing richer content to be captured
Reduce manual efforts involved in claims entry by integrating with service order systems
H3: Insert a CTA Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H2: Insert a Section Header
H5: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tempus sem et risus suscipit suscipit. Proin pharetra leo sit amet sem fringilla, et pellentesque mi varius. Pellentesque pharetra efficitur justo, eu interdum augue congue sed.
P: Phasellus fermentum felis sit amet ante accumsan, eu convallis odio dignissim. Fusce eu magna cursus, ornare libero maximus, tempus dolor. Suspendisse sagittis facilisis ipsum vitae laoreet. Maecenas sodales ipsum lacus, ac posuere justo luctus a. Quisque tincidunt scelerisque molestie. Mauris nec lorem id enim auctor pellentesque ut ut lectus. In vitae quam ut est ornare viverra ac ac mi. Vestibulum sed enim massa. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nulla eu augue nulla. Proin commodo pretium dui sed laoreet. Nullam bibendum fermentum elementum.
H4: FEATURED CAPABILITIES
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
H3: Insert Feature Headline
P: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal.
FEATURED RESOURCES
2 min read
3 Ways Depot Repair Management Can Help Manufacturers of Consumer Durables Build Strong Customer Relationships
Jun 24, 2021 by Michael Johnson
Repairs are frustrating but a necessary evil in the consumer durables manufacturing world. When a customer's product...
2 min read
Solve Technician Inefficiencies with a Field Service Management Solution
May 24, 2021 by Ashok Kartham
Field service technicians face a near impossible challenge – they need to keep productivity high, costs low, and tackle...