Warranty Portal for SAP Customers

SAP Customers

Many global manufacturers run on SAP for core enterprise processes, including manufacturing, financials, and procurement. Mize Warranty is an easy-to-use and cost-effective Warranty portal that extends SAP to all the channel partners, including distributors, dealers, and service centers.

The warranty enables you and your channel partners to manage:

• Product Registrations
• Warranty policies and entitlements
• Discover suspect claims that have the greatest adjustment potential for further review by processors
• Warranty Claims
• Parts returns (RMAs)
• Supplier Claims
• Warranty Reporting

Warranty integrated with SAP offers an easy-to-use, cost-effective warranty solution that can be deployed faster.

• Ease of Use: The warranty portal provides a simple user interface for entering all types of claims, checking status, and process RMAs
• Cost-effective: Mize offers a simple cloud-based subscription model (SaaS), reducing the cost of hardware, software licenses, maintenance, support, and hosting.
• Accelerated deployment: warranty and SAP Connector allow you to deploy an integrated warranty solution within a few weeks instead of waiting years.

Mize is an SAP Partner, and Warranty is integrated with SAP for master data and financial processing. Mize CX Connect integrates with SAP using standard web services through SAP Netweaver Gateway.  Some of the SAP Connector interfaces include:

• Product Catalog
• Product Shipments with Serial Numbers
• Service Parts and pricing
• Dealer and Customer information
• Credit Memos for Claims

SAP Connector is updated to be compatible with any new SAP releases as part of the fixed subscription fee.

Warranty can also be integrated with Dealer Management Systems (DMS) and other enterprise systems within your company to streamline end-to-end warranty management processes.