4 min read
Service Lifecycle Management 101
Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue
Most companies suspect warranty fraud but are not sure of the extent and ways to eliminate it. The existing tools and methods to detect warranty fraud are complex and expensive, causing manufacturers to bear the high costs unwillingly.
The volume of claims makes it very difficult for knowledgeable warranty processors to review and analyze individual claims thoroughly. During the claims process, the use of business rules can identify some errors in claims entry but are ineffective in mining the warranty data to detect anomalies and patterns that indicate fraud. Manufacturers need a powerful, easy-to-use, and cost-effective warranty fraud detection solution.
Mize Warranty Fraud Detection leverages advanced and predictive analytic capabilities of the IBM SPSS platform to find claims with a high probability of fraud or payment adjustment.
Mize applies the statistical and data mining capabilities of IBM SPSS to the warranty domain to deliver a simple, flexible, and proven solution.
The Mize team has in-depth knowledge in warranty data, systems, and processes to quickly deliver warranty fraud detection and analytic solution.
The Mize solution is available in the SaaS model as a monthly subscription, reducing the up-front investment in expensive software licenses and infrastructure.
Understand how manufacturers can start saving warranty costs by implementing the mize Warranty Fraud Detection Solution.
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