3 min read
Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
WARRANTY
Warranty For TPA's
Third-Party Administrators (TPA) play an important role in managing warranty programs for OEMs and Retail partners or by offering service contract programs for customers to protect their purchases.
Mize TPA Warranty Software based on Connect Customer Experience platform and Smart Blox for Warranty, Service Plans, Support, and Service deliver a complete and flexible solution to manage all aspects of TPA Warranty.
Using a unified Supplier Warranty Portal, both OEMs and suppliers can benefit from:
TPAs can manage different programs, including standard warranty, extended warranty, service plans, maintenance plans, Accidental Damage & Handling (ADH), and other value-added protection plans. Mize Warranty software allows TPAs to easily configure the programs, pricing, discounts, and commissions. Policy Manager provides you the flexibility TPAs need to manage coverages, terms, and conditions.
Simplify and Streamline the TPA Warranty buying process for all stakeholders, including Customers, Retailers, and OEMs. Generate Service Contract sales on all channels, including at the store, online, phone, or email.
Process payments for service contracts or repair services
Manage pricing, discounts, and commissions on service contracts to administer and track Service Contracts sold using various channels easily.
Manage a network of pre-approved service contractors, contacts, service areas, and skills.
Allow customer service representatives to dispatch an authorized service contractor or technician to perform the repairs.
Allow the service contractors to process the service dispatches, Quote for repair, and submit warranty claims.
Streamline claims processing by automating the application of coverages, payment limits, and deductibles from the service contracts.
Manage a network of pre-approved service contractors, contacts, service areas, and skills.
Generate various warranty reports and perform warranty data analysis to measure and improve your TPA Warranty business. Mize Warranty Analysis provides Dashboards, report scheduling, email delivery, and ad hoc analysis to manage the service contracts, warranty claims, and service network. TPAs can perform financial analysis for earnings and loss ratios.
Integrate Mize TPA Warranty software with your accounting and financial systems using Mize CX Connect.
Mize has a connector for Intuit Quick Books Online to provide seamless integration with small businesses' most popular accounting software.
Capture Customer feedback on service performance to share with contractors and use in making the decisions for dispatch.
Mize TPA Warranty Software is available in the cloud at an affordable monthly subscription price reducing your upfront investment in hardware and software licenses. Mize's global team has decades of experience delivering Warranty management software solutions to optimize your TPA Warranty business.
Mar 16, 2021 by Gary Serbousek
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Feb 23, 2021 by Mize Inc.
Learn How in Our Warranty Webinar
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