Predictable, Reoccuring Revenue Through Subscription Models

Current Situation

Lower product performance and missed revenue opportunities

Consumers own many products that require regular maintenance and replacement of consumables. If regular maintenance is not performed, consumers may not get the best value out of their products and require more repair services due to premature product failures.
Brands lose revenues and profit from missed maintenance, suffering from customer dissatisfaction. Auto-replacement subscription services enable brands to send consumers a new replacement or scheduled maintenance at regular intervals when it’s needed.

Solution: Simple & Automated Subscription Programs

Mize Subscription Service Smart Blox enables brands to acquire and retain subscribers to grow recurring revenues. Consumers have multiple options at different touchpoints to subscribe to auto-replacement programs, increasing new customer acquisition.

Using the Subscription Smart Blox, Consumers Can:

• Subscribe online or through a mobile app using a simple interface
• Please select a product from its own list & navigate to relevant consumables or accessories
• Subscribe for an auto-replacement program at the time of product purchase or registration
• Identify parts being replaced by scanning barcode or QR code with their mobile device

Manage Subscription Programs

Consumers can manage all the subscription programs and information online or through a mobile app. Depending on the selected subscription frequency, the consumer will receive advance notice before each scheduled shipment. Email or push notification confirms order details, shipping, and billing information. Consumers will have an option to return old parts to recycle, helping to impact the environment positively.

Effective Subscription Campaigns

In addition to using the web and email options, Mize solution supports mobile and social channels to market, sell, and manage subscription programs. The Smarter Customer Engagement engine will provide better marketing methods to reach consumers at different touchpoints and present relevant offers.

Customer Insight & Analytics

Customer Insights provides dashboards and detailed analytics to help marketers optimize campaigns, promotions, and customer segmentation. Brands can evaluate marketing programs, using predictive analytics to determine customer propensity and target the right offers.

Grow Recurring Revenues

The Mize Pay-for-Performance model allows brands to implement robust subscription programs to begin reaping immediate benefits.