2 min read
Top Three Trends Noted by Field Service Technicians Today
Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital...
SMART BLOX™
SUBSCRIPTION
Increase Profits from Auto-Fulfillment
Use the Mize Subscription Smart Blox to enable subscription models for service contracts, maintenance plans, software, consumables, IoT, and other product offerings being sold as a service
Consumers own many products that require regular maintenance and replacement of consumables. If regular maintenance is not performed, consumers may not get the best value out of their products and require more repair services due to premature product failures.
Brands lose revenues and profit from missed maintenance, suffering from customer dissatisfaction. Auto-replacement subscription services enable brands to send consumers a new replacement or scheduled maintenance at regular intervals when it’s needed.
Consumers can manage all the subscription programs and information online or through a mobile app. Depending on the selected subscription frequency, the consumer will receive advance notice before each scheduled shipment. Email or push notification confirms order details, shipping, and billing information. Consumers will have an option to return old parts to recycle, helping to impact the environment positively.
In addition to using the web and email options, Mize solution supports mobile and social channels to market, sell, and manage subscription programs. The Smarter Customer Engagement engine will provide better marketing methods to reach consumers at different touchpoints and present relevant offers.
Customer Insights provides dashboards and detailed analytics to help marketers optimize campaigns, promotions, and customer segmentation. Brands can evaluate marketing programs, using predictive analytics to determine customer propensity and target the right offers.
The Mize Pay-for-Performance model allows brands to implement robust subscription programs to begin reaping immediate benefits.
Convenient home delivery, scheduled at selected, regular intervals
Products function at their peak performance providing better value
Savings from special promotional & shipping offers from brands
Pay-As-You-Go with advanced notifications of shipments
Manage subscription programs online or via mobile app
Allows brands to implement robust subscription programs
Additional and predictable revenues and profits
Better customer experience by improving convenience
Better product performance enhancing customer satisfaction
Stronger customer relationships facilitating cross-sell and up-sell
Dec 1, 2020 by Tim Nissen
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