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      Mize Inspection Smart Blox

       

      SMART BLOX™

      INSPECTION

      Collect and Analyze Inspection Data to Proactively Detect and Resolve Product Issues

      Enhance Customer Satisfaction with the Mize Inspection Smart Blox


      Mize Inspection Smart Blox manages both pre-delivery and post-delivery inspections to improve speed and consistency. Our solution presents the correct template for the selected product and enables faster completion online or on mobile devices such as smartphones and tablets

       

      Current Situation

      Consumers Dissatisfied With Unexpected Product Failure
      • Inadequate inspection processes result in increased returns, thus damaging the customer perception of brand quality

      • Consumers do not receive the best value, thereby reducing customer loyalty and advocacy

      • Paper checklists and other manual processes impede the speed and accuracy of inspections performed by the channel partners

      • Brands incur higher costs from warranty, restocking fees, and refunds. Brands can improve customer satisfaction through better inspection processes and tools

      BENEFITS TO CUSTOMERS

      Better value from higher quality products

      Reduced need for product returns and repairs

      Lower risk of product failures, resulting in peace of mind

       

      Mize Inspection Software

      Enables Brands and Channel Partners to:
      • Configure Inspection form fields and page layouts with point-and-click ease

      • Access Inspection forms on any device (web and native iOS and Android apps)

      • Support multiple inspection methods and digital attachments with annotations (photos, videos, documents)

      • Configure form-level business logic and process management to ensure on-form data validation and threshold-based Inspection workflow

      • Support for dynamic form structure based on product attributes

      • Share metadata via Mize CX Platform among Warranty, Service, and Returns Smart Blox to easily create warranty claims and service orders

      • Support advanced reporting and analytics with Inspection Dashboard and data export

      • Share Inspection, product, and repair information among customers, dealers, and suppliers with audience-specific portals (360 Connected Customer Experience)

      BENEFITS TO BRANDS

      Ease of PDI capture and submission with tablet, mobile, or web.

      Reduce inspection time and warranty costs by 15% or more

      Improve perception of brand quality, Foster customer loyalty and advocacy

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      DOWNLOAD

      Mize Warranty Management Brochure
       

      Stop Delivering Non-Conforming Products to Customers

      Ensure customer acceptance and satisfaction with your product lines by implementing the Mize Inspection Solution. Contact us today for a complimentary assessment and personalized demonstration.

       

      NO: RELATED RESOURCES

       

      H4: FEATURED CAPABILITIES

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       FEATURED RESOURCES

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      As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...

      Mize Smart Blox hexagon

      Questions? Contact us.
      We're here to help.

      The Mize team brings decades of experience in Service Lifecycle Management. Ask us how we can improve your processes.
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