Enhance Customer Satisfaction with the Mize Inspection Smart Blox

Inadequate inspection processes result in increased returns, thus damaging the customer perception of brand quality

Consumers do not receive the best value, thereby reducing customer loyalty and advocacy

Paper checklists and other manual processes impede the speed and accuracy of inspections performed by the channel partners

Brands incur higher costs from warranty, restocking fees, and refunds. Brands can improve customer satisfaction through better inspection processes and tools

Configure Inspection form fields and page layouts with point-and-click ease​

Access Inspection forms on any device (web and native iOS and Android apps)​

Support multiple inspection methods and digital attachments with annotations (photos, videos, documents)​

Configure form-level business logic and process management to ensure on-form data validation and threshold-based Inspection workflow​

Support for dynamic form structure based on product attributes​

Share metadata via Mize CX Platform among Warranty, Service, and Returns Smart Blox to easily create warranty claims and service orders​

Support advanced reporting and analytics with Inspection Dashboard and data export​

Share Inspection, product, and repair information among customers, dealers, and suppliers with audience-specific portals (360 Connected Customer Experience)