Increase Service Plan Sales Drive New Revenue

Grow service revenue and profitability consistently through all channels by increasing service plan sales and entitlement governance while increasing dealer and customer experiences.

Current Conditions:

Service plan attach rates lower than 15%

Consumers desire to protect their purchases against the risk of product failures, accidental damage, and loss. Service plans pay for these unexpected expenditures, but most consumers still have a negative perception of service plans.

Price competition is intensifying; plan providers are finding it increasingly difficult to differentiate their offerings. Complex relationships between plan underwriters, retailers, manufacturers, and Third Party Administrators (TPA) are confusing and may impact consumers' service.

The Solution: Mize Service Plans

Enhance consumer experience and increase attach rates

Mize transforms how companies market, sell and support service plans. Providers directly connect with and present offerings to consumers via the retail, web, mobile, and social channels.

Plans are featured; at the time of purchase, during product registration, at the expiration of the standard warranty, and other relevant events throughout the product lifecycle. Making the right offers at the right times are key to success.

Innovative Service Plans

Mize provides the ability to offer a variety of innovative service plans to the consumer:

• Extended Service

• Preventative Maintenance

• Accidental Damage from Handling (ADH)

• Subscription or Recurring Plans

Mize solutions manage optimal plan configuration, premium levels & payments.