Next generation Parts catalog

Faster, Accurate, and Cost-effective resolution:

Schematic diagrams are the go-to technical document for service technicians working in electric or hydraulic repairs. Complex schematic diagrams are complicated to handle and cumbersome to refer to and comprehend. Using paper or static digital images is time-consuming and prone to errors.

Enabling Service Technicians to view and interact with schematics will provide many benefits:

Mize Parts Catalog software enables service technicians, parts managers, customers, and contact centers to easily and quickly look up service parts online. Using the Parts catalog, all users can:

• Drill down from the product model using an illustrated parts catalog

• Search using part number, part name, and other part attributes for fast and accurate results

• Search where the part is used to find the right part and quantity

• Select configurable views to show relevant parts and service information

• Navigate easily across various catalogs, sections, illustrations, and parts lists

Mobilize Parts Catalog

Ease, Convenience, and Speed of catalog access improves parts and service processes' efficiency and effectiveness. The Mize Parts catalog software enables field service professionals and customers to access parts catalogs on any device from anywhere by providing:

• Native mobile catalog app to optimize the user experience on iOS and Android devices

• Responsive web site adapting to any device size and form factor

• Push Notifications on order status and part shipment

• Ability to scan part bar code or QR code to access parts information

• Access to parts catalog information online or offline

Enhance the parts decisions

Ease, Convenience, and Speed of catalog access improves parts and service processes' efficiency and effectiveness. Mize Parts catalog software enables field service professionals and customers to access parts catalogs on any device from anywhere by providing:

• Superseded or substitute parts within the catalog

• Information for parts where they are used across all product models

• Relevant notes and service content (manuals, bulletins, training, videos)

• Parts information including pictures and other details

• Pricing and availability information

Simplify Parts Order process

OEMs and Parts distributors can increase parts sales by making it easy and convenient to order parts wherever or whenever needed. Mize Parts Catalog provides hassle-free ordering by enabling users to:

• Add parts to the shopping cart with a single click

• Check out directly from the Catalog

• RelevantSave selected parts as pick lists

• Email or export parts pick lists

• Place emergency or stock orders

• Print and share parts illustration and parts list

Integrate Parts Catalog seamlessly

Parts make it seamless to exchange data with other systems using standard web services interfaces and multiple formats such as CSV, JSON, or XML. the Mize Parts solution can be integrated with:

• Dealer portals with Single Sign On (SSO) and customer web sites

• Service transactions including parts order, repair order, warranty claim, or a service quote

• Dealer Management Systems (DMS)

• Parts fulfillment systems to reduce manual efforts and speed up parts shipment

• Asset Management Systems (EAM)

• ERP and other enterprise systems

• Service content and publications with direct links to any section of the catalog

Create and Maintain Parts Catalogs in Real-time

Automating and simplifying the Parts catalog publishing process allows Parts departments to keep the parts catalog data accurate and up-to-date. The Mize web-based parts catalog management enables OEMs and Parts distributors to:

• Use Service Bill of Material (BOM) to structure the catalog

• Automate catalog creation by importing images, and BOM Parts lists from Engineering or ERP systems

• OCR Parts images to automatically recognize and hot spot part call-outs

• Create or edit hot spots with a simple interface to draw an area and identify call-out reference

• Update catalogs within minutes and make the accurate data available immediately

• Publish parts catalogs in many languages

• Export parts catalogs to PDF or other distribution file formats

Realize faster ROI

By using Parts, OEMs and Parts distributors can:

• Increase parts sales and margins,

• Reduce order errors, support calls, and returns

• Save the cost of creation, publishing, and distribution of parts catalogs

• Increase product uptime and enhance customer satisfaction and experience