3 min read
ROI Analysis Proves Business Case for Modernizing Warranty Management
If you're like many manufacturers, it may be time to close the transformation loop with a single, modern warranty...
PARTS
Parts Catalog
The Mize Parts Catalog software enables service technicians, parts managers, customers, and contact centers to lookup service parts online easily and quickly from anywhere.
Mize Parts Catalog software enables service technicians, parts managers, customers, and contact centers to easily and quickly look up service parts online. Using the Parts catalog, all users can:
Drill down from the product model using an illustrated parts catalog
Search using part number, part name, and other part attributes for fast and accurate results
Search where the part is used to find the right part and quantity
Select configurable views to show relevant parts and service information
Navigate easily across various catalogs, sections, illustrations, and parts lists
Ease, convenience, and speed of catalog access improves parts and service processes' efficiency and effectiveness. The Mize Parts catalog software enables field service professionals and customers to access parts catalogs on any device from anywhere by providing:
Native mobile catalog app to optimize the user experience on iOS and Android devices
Responsive web site adapting to any device size and form factor
Push Notifications on order status and part shipment
Ability to scan part bar code or QR code to access parts information
Access to parts catalog information online or offline.
Ease, Convenience, and Speed of catalog access improves parts and service processes' efficiency and effectiveness. Mize Parts catalog software enables field service professionals and customers to access parts catalogs on any device from anywhere by providing:
Superseded or substitute parts within the catalog
Information for parts where they are used across all product models
Relevant notes and service content (manuals, bulletins, training, videos)
Parts information including pictures and other details
Pricing and availability information
OEMs and Parts distributors can increase parts sales by making it easy and convenient to order parts wherever or whenever needed. Mize Parts Catalog provides hassle-free ordering by enabling users to:
Add parts to the shopping cart with a single click
Check out directly from the Catalog
RelevantSave selected parts as pick lists
Email or export parts pick lists
Place emergency or stock orders
Print and share parts illustration and parts list
Parts make it seamless to exchange data with other systems using standard web services interfaces and multiple formats such as CSV, JSON, or XML. the Mize Parts solution can be integrated with:
Dealer portals with Single Sign On (SSO) and customer web sites
Service transactions including parts order, repair order, warranty claim, or a service quote
Dealer Management Systems (DMS)
Parts fulfillment systems to reduce manual efforts and speed up parts shipment
Asset Management Systems (EAM)
ERP and other enterprise systems
Service content and publications with direct links to any section of the catalog
Automating and simplifying the Parts catalog publishing process allows Parts departments to keep the parts catalog data accurate and up-to-date. The Mize web-based parts catalog management enables OEMs and Parts distributors to:
Use Service Bill of Material (BOM) to structure the catalog
Automate catalog creation by importing images and BOM Parts lists from Engineering or ERP systems
OCR Parts images to automatically recognize and hot spot part call-outs
Create or edit hot spots with a simple interface to draw an area and identify call-out reference
Update catalogs within minutes and make the accurate data available immediately
Publish parts catalogs in many languages
Export parts catalogs to PDF or other distribution file formats
By using Parts, OEMs, and Parts distributors can:
Increase parts sales and margins,
Reduce order errors, support calls, and returns
Save the cost of creation, publishing, and distribution of parts catalogs
Increase product uptime and enhance customer satisfaction and experience
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Feb 23, 2021 by Mize Inc.
If you're like many manufacturers, it may be time to close the transformation loop with a single, modern warranty...
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