2 min read
Top Three Trends Noted by Field Service Technicians Today
Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital...
ORDERS
SHIPPING MANAGEMENT
Customer expectations are rising for faster delivery and real-time visibility of order shipment status. Shipping management is an important part of Order fulfillment, but legacy shipping systems are costly to maintain and do not support the evolving eCommerce needs. You need a shipping system that enables you to optimize shipping costs and maximize customer satisfaction.
Mize Shipping management software streamlines shipping processes to reduce freight costs, eliminate errors, and improve fulfillment efficiency.
The shipping system integrates with ordering and order fulfillment systems to get the order details to reduce manual data entry during the shipping process.
Mize Shipping also integrates with reverse logistics to streamline Returns. You can track shipments resulting from the Return Material Authorization (RMA), Warranty Claims, Depot Repair, and Support Requests.
Mize Shipping software integrates with standard carriers, including UPS, FedEx, USPS, DHL, and other LTL carriers, to print shipping labels and automate the generation of shipping documentation. Shipping integration helps you to meet the customer need for shipping method while reducing the freight costs.
Teams in the warehouse can use mobile devices to scan the products and documents using bar codes or QR codes to speed up the picking, packing, and shipping processes. Your team at the distribution centers and warehouses will be a lot more productive while reducing errors.
Automatically generate required shipping documents to reduce manual data entry. Mize shipping software can generate:
The shipping system integrates with digital weighing scales to fill in the weight on shipping forms to calculate freight rates.
Shipment details and tracking numbers are saved and passed to other relevant systems to allow order tracking by all stakeholders, including customers, channel partners, and order management teams.
Mize Software integrates with standard ERP, CRM, and cloud-based applications using CX Connect. Standard connectors to the general enterprise systems to reduce the cost of integration.
Mize software generates dashboards, reports, and metrics from the shipping data to drive performance improvements.
Mize Connected Customer Experience Platform connects OEMs, channel partners (distributors, dealers, retailers), customers, and suppliers to enhance service interactions. Mize Shipping management service, powered by the same platform, enhances customer experience with ordering and returns.
Mize shipping software is deployed in the cloud and available for a simple and cost-effective monthly subscription fee (SaaS) based on the number of users or volume of shipments. Whether you are shipping hundreds or thousands of parcels a day, you will see immediate and tangible cost savings from Mize shipping management software.
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