Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
NETWORK
Customer 360
With the Network Smart Blox, Customer 360 data hub, your customer’s information and transaction history become your single source to understand your customer’s journey. Make educated decisions based on real-time, accurate customer data.
View and edit customer profiles or activity status updates
Click Plan Options to view all their registered products’ information.
View a list of warranty and service plans available for revenue generation
Reach out to your customers through the Activity section, attaching the plans and offers you would recommend (including promotional discounts)
Provide the option to either Buy Now or Create Quote through your Mize platform’s New Transaction functionality
All transaction information will be instantly added to each customer’s records from offerings to closings, updating your team of each activity, and building a complete and accurate picture of your customer’s journey.
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As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Learn How in Our Warranty Webinar
If you're like many manufacturers, it may be time to close the transformation loop...
Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams
Strategies For...