Manage the Service Operations that drive satisfaction at all stages of your customer lifecycle.

Empower Customer Service and Support Managers

Service organizations are dealing with many fragmented systems resulting in the loss of visibility over the customer-facing service processes. CX Central is the Control Panel for business managers from Contact Centers, Warranty, Service Parts, Technical Service, and Field Service to facilitate adaptable service interactions and customer journeys. CX Central provides flexibility and configurability to manage the key aspects of service interactions.

Simplify administration to manage service operations effectively

CX Central helps you to run a service business more cost-efficiently and effectively. You can manage the Service Operations to drive satisfaction at all stages of your customer lifecycle. CX makes it easier to perform administration, setup, and configuration tasks.