WARRANTY
Warranty Smart Blox™
Enables you to reduce warranty costs while driving improvements in product quality and brand experience
PRODUCTS
Products Smart Blox™
Delivers product content including specifications, accessories, digital assets, and more in any language and on any device to customers, channel partners, and sales teams
REGISTRATION
Registration Smart Blox™
Connects product, customer, and warranty information across the value chain to provide service lifecycle visibility and improve customer experience
PLANS
Plans Smart Blox™
Enables you to grow service revenues and profitability by increasing service plan sales and entitlement governance
SUPPORT
Support Smart Blox™
Enables brands to create, manage, and monitor requests in real-time while minimizing data entry. Users can automatically generate related service and parts orders, warranty claims, and RMAs
KNOWLEDGE
Knowledge Smart Blox™
Provide customers, support staff and service technicians with instant access to mixed media service knowledge in online and offline modes
SERVICE
Service Smart Blox™
Leverage technologies to allow service organizations to run at full potential, driving up productivity, profitability, and customer satisfaction.
PARTS
Parts Smart Blox™
Increases part sales for maintenance and repair operations by enabling accurate part identification and ease of ordering across your value chain
Returns
Returns Smart Blox™
Enables companies to automate, integrate and simplify product and part return processes
SUBSCRIPTION
Subscription Smart Blox™
Create predictable and recurring revenue streams by adopting subscription models for service delivery
INSPECTION
Inspection Smart Blox™
Enables you to reduce warranty and repair costs by optimizing the productivity of administrative and service teams
IoT
IoT Smart Blox™
Mize’s IoT (Internet of Things) delivers sensor-generated data providing better contextual information, with a deeper understanding of customer project journey and daily usage
NETWORK
Network Smart Blox™
Enables easy access to all business, dealer and distributor contact’s details to support communication, workflows and transactions, all from desktop and mobile devices
LOCATOR
Locator Smart Blox™
Helps companies compete more effectively by showing consumers nearby dealers, stores, and service centers, with the ability to send personalized offers that drive traffic and sales
ORDERS
Orders Smart Blox™
Online and mobile ordering application enabling manufacturers to realize higher customer lifetime value by simplifying quoting and ordering processes
COMMERCE
Commerce Smart Blox™
Enables brands and retailers to create an engaging shopping experience from all desktop and mobile devices
TRADE-IN
Trade-in Smart Blox™
Enables customers to facilitate the trade-in workflow by managing reseller processes from the trade-in request to the product resale
VOC
Voice of Customer Smart Blox™
Enable customers to provide feedback at critical touchpoints in their journey using product ratings, reviews, survey responses, complaints, and discussions on various channels
CX Platform
Leverage Cloud, Mobile, and IoT technologies to digitize and mobilize your customer engagement through the Mize Connected Service Experience.
CX CENTRAL
Manage the full lifecycle of service business processes to provide a unified service experience.
CX CLOUD
Enterprise-class security, data privacy, and data management to keep your applications safe and protected.
CX CONNECT
A standardized framework, components, and connectors to integrate Connected CX software with other enterprise applications.
CX ENGAGE
Configure emails, notifications, templates, forms and PDF's to deliver content that engages users.
CX INSIGHTS
Enrich the customer experience, satisfaction, and loyalty by leveraging actionable customer insights.
CX TOUCH
Enable simple and intuitive interfaces and applications, designed to delight and engage users across platform devices.
