Mize Optimizes the Post-sale Service Experience and Maximizes Customer Lifetime Value
Our Service Lifecycle Management solution is built on a single, unified CX Platform featuring interconnected and independently scalable service lifecycle components called Mize Smart Blox. Smart Blox can be incrementally deployed as business needs dictate. Additional Services, Experiences, Applications, and Add Ons complete the requirements for the ever-evolving service lifecycle.
Service organizations are dealing with many fragmented systems resulting in the loss of visibility over the customer-facing service processes. Customer Central is the one portal business managers from Contact Centers, Warranty, Service Parts, Technical Service, and Field Service need to facilitate adaptable service interactions and customer journeys.