Enhance Customer Support and Service Experience with Live Video

Enable Remote Assistance using Live Video

Mize On Video enables remote assistance using live video streaming from any mobile device.

Enhance Customer Experience and Lower Support Costs

Mize On Video delivers immediate benefits to all stakeholders

Integrated with Support and Contact center software

Mize On Video is fully integrated with Mize Support and Field Service Management solutions. On Video is accessible from any of the CRM or contact center management software to give agents the ability to diagnose the customer issues remotely.

On Video is part of Activity Feed along with comments, pictures, calls, text, and email, so all communication related to a support case is in one place.

Deploy Mize On Video quickly and cost-effectively

On Video is compatible with all major browsers that support standard WebRTC protocols and does not require any plug-ins or software downloads. On Video is available from a native app on any mobile device using iOS and Android.  There is no need for any special hardware, but use only the mobile or computer device with a camera to start sharing live video.

Support Agents can invite others to join using Text or email, and they can join instantly by simply clicking on the link without any downloads.

Mize On Video is available on the cloud for a simple and cost-effective subscription fee without any upfront investment in licenses, hardware, or costly implementation services.

Request for a Demo today to learn how Mize On Video enables more effective remote assistance to customers and service technicians.