22:00 minute video
Reduce Warranty Support Costs through Better Technician Enablement
View this on-demand webinar by Jim Rushton
Hear the strategies
As seen at the 11th Annual Extended Warranty and Service Contracts Innovations Conference, now on-demand: Warranty Support Costs through Better Technician Enablement, by Jim Rushton, VP & GM B2C Service Solutions of Mize.
Rushton addressed new technologies and processes enabling Service Administrators, their Independent Service Provider partners, and Parts Distributors to improve first-time fix rates.
He highlighted the benefits of reducing warranty claim costs and improving customer loyalty through better access to critical information such as knowledge, parts inventory, and service metrics.
11th Annual Extended Warranty and Service Contract Innovations