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      20-minute video

      On-Demand Discussion

      The Journey to Transform and Unify Access to Service Information Globally

       

      Field Service Medical Virtual Event 2021 Recording

      April 2021

      Philips Healthcare transforms its Service Knowledge with Mize

      Hear first hand about the project scope and data conversion necessary at a global company the size of Philips Healthcare.

      Listen to this discussion to learn the importance of:
      • Overcommunicating the process to gain company-wide buy-in 

      • The role taxonomy plays in converting content into a globally accessed XML system 

      • Maintenance, maintenance, and more maintenance with end-to-end workflow

      Presented by: Josh Russell, Director of Product Management, Mize, and Michele Merritt, Professional Services Consultant Manager, Philips Healthcare 

       

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