55:00 minute video
On-Demand Webinar
Benchmarks to Optimize and Maximize Service Contract Sales
View this on-demand webinar
march 2020
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On-demand webinar recording identifies and evaluates the key success factors for selling extended warranties and service contracts. We also present benchmark data comparing industry average to best in class performance.
Webinar Topic:
Benchmarks to Optimize & Maximize Service Contract Sales
Presenters: Eric Arnum, Editor, Warranty Week.
Michael R. Blumberg, CMO, Mize
Mike Stroffolino, Senior Product Manager, Mize.
During this Webinar presented by leading industry experts, you will learn about:
- US Extended Warranty Market Size
- Key performance indicators associated with selling extended warranties
- Best strategies for increasing extended warranty attachment and renewal rates
- Measurable results that best practices have on key financial metrics and operating benchmarks
- Software capabilities to optimize Service Contracts Management
About the Presenters:
Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at www.warrantyweek.com, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals.
Michael R. Blumberg is an innovative business executive with an unequaled background in Aftermarket Services, Reverse Logistics, and Warranty Management. He is talented at analyzing current capabilities and market needs, leading to developing realistic strategies for business expansion into previously uncharted territory. Michael’s thought leadership and strategic leadership have positively enhanced the profitability of many organizations across varied industries. Michael is the Chief Marketing Officer (CMO) of Mize, the leader in Connected Customer Experience.
Mike Stroffolino is a Senior Product Manager at Mize. He has 20+ years’ experience in the warranty industry with SnapOn, 4CS, PTC, ConfigIT and mize working on engagements with leading manufacturers such as Qoros Automotive, AGCO, Husqvarna, Airbus, Yamaha Motor Company, JCB and CNH
