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The Best Way to Utilize Warranty Management to Ensure Recurring Revenue Streams
Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams
Strategies For...
ORDERS
ORDER TRACKING
Customers consider the ability to track their orders' status as an essential part of the customer experience. Businesses can avoid calls related to order status and provide visibility to customers on any of their preferred channels, including web, mobile, email, or text message.
Mize Order Tracking software, powered by Connected Customer Experience Platform, integrates with order fulfillment systems, third-party logistics providers (3PL), and shipping carriers to track orders from initiation to final delivery. Customers, Dealers, Service Centers, Service Technicians, and all stakeholders in the value chain can easily access order status and any channel or device of their choice.
Dealers can gain visibility to any back orders, shipping status, and expected delivery times. Simple, configurable dashboards on all orders and the ability to drill-down to detailed order status help dealers plan sales and repair activities and keep delivery commitments with customers.
Using mobile order tracking:
Dealers can see the status of product and parts ordering to deliver sales and service.
Order Tracking provides visibility to orders across multiple processes, systems, and organizations. Mize CX Connect enables seamless integration with Ordering applications, Order fulfillment systems, inventory management systems, and Shipping Carriers. CX Connect includes standard connectors for major enterprise systems and Shipping Carriers to reduce the cost of integrations.
Mize Order tracking also provides Web services-based API to allow other applications to access order status. Dealer Management Systems (DMS), Service Management Systems, or Field Service Application can integrate with order tracking to provide automated tracking and visibility in downstream systems.
Manufacturers and distributors will realize immediate and tangible ROI by leveraging Cloud and mobile enable order tracking system from Mize. The application is available for a simple and cost-effective subscription model based on the number of users or volume of orders.
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Jan 19, 2021 by Mize Inc.
Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams
Strategies For...
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