Recognition

IDC Analyst logo

 

    Follow us

    Sign Up for Updates

     

       INDUSTRY

      MEDICAL EQUIPMENT

      Medical Device Field Service Management Software


      Accurate claim processing and real-time field service knowledge is key to medical equipment and medical supply manufacturers. Safety, regulatory compliance, maintenance, and service needs drive medical service providers to demand ongoing expertise and service from their manufacturers. 

       

      Increase First-Time Fix Rates

      Uptime of medical equipment is critical for hospitals and service providers who depend on this equipment to deliver the care patients expect. With Mize Service Knowledge Management, technicians find the information and parts they need to complete the fix on the first visit.  Mize Knowledge transforms and unifies access to all service information globally.
      medical-1

      FEATURED CLIENTS

      agco copy

       

      "H5: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal."

       

      Name
      Title

      LEARN MORE

      trimble copy

       

      "H5: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal."

       

      Name
      Title

      LEARN MORE

      takeuchi

       

      "H5: Lorem ipsum dolor amet lumbersexual pitchfork dreamcatcher bitters cloud bread. Man bun beard pok pok pickled cliche palo santo raw denim paleo bespoke typewriter asymmetrical chillwave activated charcoal."

       

      Name
      Title

      LEARN MORE

       

      H2: Insert a Section Header

      H5: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tempus sem et risus suscipit suscipit. Proin pharetra leo sit amet sem fringilla, et pellentesque mi varius. Pellentesque pharetra efficitur justo, eu interdum augue congue sed.
      Stakeholder - Photo - Technician

      FEATURED CLIENTS

      USMedican Mize Testimony

      "Mize provides a scalable solution that can provide our customers with on-demand insights and information they need to visualize and understand their equipment maintenance service program."

       

      Sean Stapleton

      CEO

      READ THE CASE STUDY

       

      Service is a combination of Field Service, Technical Support, and Quality Assurance.

       

      Accessible knowledge helps with accurate diagnosis and repair, and accurate parts information helps fulfill the service needs.

      Insights from service data help companies continually improve their products and services.

      Manufacturers strive to respond quickly, fix the equipment right the first time, and keep the machine running.

      Equipment Service Plans provide the peace-of-mind, cap repair costs within the planned budget, and allow the healthcare facilities to stay focused on the care. Service Contracts specify the expected response times and uptime guarantees.

      When In-House service capabilities exist, the manufacturer is still expected to provide expert support, assist with repairs, make the parts, and make the technical services available to have maintained and service the equipment.

      Mize solutions help minimize downtime and maximize the performance of the medical equipment. Mize software solutions allow manufacturers to quickly respond to customer needs, fix the equipment, and get them back to caring for the patients.

      FEATURED RESOURCES

      3 min read

      Depot Repair: Bringing the Customer Experience Full Circle

       

      Return, repair, refurbish, recycle.

      Durable goods manufacturers have long played a part in the circular business...

      2 min read

      Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market

       

      The last 18 months have been challenging for most industries, and the automotive industry has been particularly hard...

      2 min read

      In the Rearview Mirror: A Leading Automobile Warranty and Service Conference Recap

       
      A recap of MAPconnected, A Vehicle Service & Warranty Lifecycle Conference

      I had the privilege of moderating the...

      Mize Medical Equipment

       

      Request More Information

       

      Connect with Mize