3 min read
Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
IoT
New business models are emerging where manufacturers offer subscription-based maintenance services or use embedded sensors (IoT) in the products to offer usage-based pricing based on hours of operation.
"The Mize Customer Portal will provide a simple and easy-to-use interface for customers to access self-service knowledge, support, service, and product information."
Joachim Raber
Director of Global Service
"When looking for our new repair system, our goal was to find a versatile system without customizing it. While going through the process, Mize stood out in that category. After the demo, we knew Mize was going to be able to meet our expectations."
Curtis Wright
Repair Manager
"The automated and integrated warranty solution improves productivity and helps us to handle our sales growth more effectively."
Jim Strepek
Director of Service Engineering
“My Trimble Protected, powered by Mize, is becoming our full-service portal for our distribution partners and customers for product registrations, warranty management, and services support.”
Cheryl Johnson
Business Systems Manager
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