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       INDUSTRY

      HEAVY EQUIPMENT

      Construction and Ag Equipment Manufacturers trust Mize to solve business challenges.


      The Mize team of global experts has decades of experience in providing product support and customer service software solutions to the Heavy Equipment Industry. 

       

      High reliability, up-time, and performance

      With Mize Connected Customer Experience solutions, you will enable your customers to maximize value and minimize operating costs.
      Stakeholder Technician using Portal

      FEATURED CLIENTS

      AGCO Testimony

       

      “Mize Connected CX enhances our Service Technician's productivity by providing readily available technical product information from a single-source database, accessible by mobile devices.”

       

      Bill Fitzgibbon
      VP Global Dealer Technical Support

      READ THE CASE STUDY

      takeuchi mize testimony

       

      "Mize's Warranty Management automation enables us to manage our warranty costs, improve product quality, and enhance data sharing with our manufacturing operations, supplier network and suppliers.”

       

      Jeff Stewart
      President

      READ THE CASE STUDY

       

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      Stakeholder - Photo - Technician

      FEATURED CLIENTS

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      Delivering the right Knowledge, Parts, Support, and Field Service at the job site is critical.

       

      In response to the evolution of customer needs, accelerating the digitization of Field Service is a necessity for heavy equipment manufacturers because:

      • Pre-delivery and Service Inspections and IoT are needed to manage fleets and help proactively service equipment 
      • Service Plans beyond Warranty ensures that customers can protect their investment for the duration of their ownership
      • As the equipment is generally at remote sites, the service center locator and mobile-enabled techs enable service delivery.
      Heavy Equipment customers maximize efficiency and minimize operating costs. Read more about how organizations use Mize in our News:

      FEATURED RESOURCES
      4 min read

      Service Lifecycle Management 101

      Jul 23, 2021 by Gary Napotnik

      Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue

      ...
      2 min read

      3 Ways Depot Repair Management Can Help Manufacturers of Consumer Durables Build Strong Customer Relationships

      Jun 24, 2021 by Michael Johnson

      Repairs are frustrating but a necessary evil in the consumer durables manufacturing world. When a customer's product...
      2 min read

      Solve Technician Inefficiencies with a Field Service Management Solution

      May 24, 2021 by Ashok Kartham

      Field service technicians face a near impossible challenge – they need to keep productivity high, costs low, and tackle...

      Mize Brand Industries Heavy Equipment

       

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