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       SERVICES

      SUPPORT

      Global Experts Support Mize Customers


      Investing in SaaS technology to further your Service Lifecycle Management journey is a great first step, but it takes continuous effort to optimize a connected customer experience.  By purchasing the Mize Solution, you will partner with a support team committed to your success and has the resources, knowledge, and expertise your organization needs to excel.

       

      Standard Mize Support

      By utilizing a customer-centric approach, the Mize team helps achieve desired business outcomes effectively worldwide.
      • Access to support on multiple channels

      • Online resources including best practice documentation, WalkMe tutorials, and user manuals

      • Online submission, tracking, and resolution of support requests

       

      Mize Support reduces risk, maximizes uptime, and lowers the Total Cost of Ownership.

      Support helps customers realize the best value by ensuring continuous operations and availability of software and services. The Mize team of global experts is available to answer questions and resolve technical issues.

      Additional premium support services are available to provide enhanced customer service levels.

      For more information about Mize service and support, please contact us today.

      FEATURED RESOURCES

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      Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle

      As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...

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      ROI Analysis Proves Business Case for Modernizing Warranty Management

      Learn How in Our Warranty Webinar

      If you're like many manufacturers, it may be time to close the transformation loop...

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      The Best Way to Utilize Warranty Management to Ensure Recurring Revenue Streams

      Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams

      Strategies For...