Give your dealers and channel partners a better way to deliver a Connected Customer Experience

CHANNEL CONNECT

Channel Connect is the native mobile app on Apple iOS and Google Android platforms to deliver various services from Mize Smart Blox, building blocks of Connected Customer Experience. The Channel Connect applications include Registration, Locator, Inspection, Support, Knowledge, Warranty, Parts, and Service.

Channel Connect makes it easier for customers and dealers to do business with Brands by providing key capabilities to: 

• Scan a product serial  to get all the Product information or initiate a transaction

• Add pictures from the camera to any transactions like a support request or a warranty claim

• Interface with connected products to capture information or send data to

• Check the status of any transaction from a mobile device

• Receive push notifications for updates on any interaction

• Manage all the tasks with a consolidated inbox or work-queue

• Search and access products, customers, transactions, and knowledge

Companies can deliver branded app and user experiences by utilizing Channel Connect to their dealers and channel partners' network.