Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Mobilize Dealers and Channel Partners to Deliver a Connected Customer Experience
Mize Channel Connect is a unified mobile app for dealers or channel partners to perform service tasks and access information at the most important customer touch-points. Channel Connect mobilizes the field sales and service personnel at a dealership or a store to deliver a better customer experience by simplifying the access from any mobile device anywhere they are interacting with the end customers.
Scan a product serial to get all the Product information or initiate a transaction
Add pictures from the camera to any transactions like a support request or a warranty claim
Interface with connected products to capture information or send data to
Check the status of any transaction from a mobile device
Receive push notifications for updates on any interaction
Manage all the tasks with a consolidated inbox or work-queue
Search and access products, customers, transactions, and knowledge
Companies can deliver branded app and user experiences by utilizing Channel Connect to their dealers and channel partners' network.
Improved productivity of field sales and service personnel
Faster customer service and enhanced customer experience
Simplified access to information, knowledge, and transactions
Increased revenues from satisfied and loyal customers
Reduced cost and accelerated delivery of mobile solutions
Improved productivity and efficiencies of contact centers and service operations
Enable your dealers to deliver superior customer experience and boost the share of the parts and service business
Service Technician (Tech) plays a critical role in delivering the service experience to your customers
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Mar 16, 2021 by Gary Serbousek
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Mar 16, 2021 by Gary Serbousek
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Mar 16, 2021 by Gary Serbousek
As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has...
Feb 23, 2021 by Mize Inc.
Learn How in Our Warranty Webinar
If you're like many manufacturers, it may be time to close the transformation loop...
Jan 19, 2021 by Mize Inc.
Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams
Strategies For...
Service Technician (Tech) plays a critical role in delivering the service experience to your customers. Companies spend a lot of money recruiting and training these techs, but there is still a shortage of qualified service techs in most industries. Companies can make the Techs more productive by enabling them with right capabilities that save time and Improve service delivered.