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      Mize Channel Connect Experience

       

      Mobilize Dealers and Channel Partners to Deliver a Connected Customer Experience

      Channel Connect Dashboard
       
      REQUEST A DEMO

      Give your dealers and channel partners a better way to deliver a Connected Customer Experience


      Mize Channel Connect is a unified mobile app for dealers or channel partners to perform service tasks and access information at the most important customer touch-points. Channel Connect mobilizes the field sales and service personnel at a dealership or a store to deliver a better customer experience by simplifying the access from any mobile device anywhere they are interacting with the end customers.

       

      CHANNEL CONNECT

      Channel Connect is the native mobile app on Apple iOS and Google Android platforms to deliver various services from Mize Smart Blox, building blocks of Connected Customer Experience. The Channel Connect applications include Registration, Locator, Inspection, Support, Knowledge, Warranty, Parts, and Service.
       
      Channel Connect makes it easier for customers and dealers to do business with Brands by providing key capabilities to: 
      • Scan a product serial  to get all the Product information or initiate a transaction

      • Add pictures from the camera to any transactions like a support request or a warranty claim

      • Interface with connected products to capture information or send data to

      • Check the status of any transaction from a mobile device

      • Receive push notifications for updates on any interaction

      • Manage all the tasks with a consolidated inbox or work-queue

      • Search and access products, customers, transactions, and knowledge

      Companies can deliver branded app and user experiences by utilizing Channel Connect to their dealers and channel partners' network.

      DEALERS AND CHANNEL PARTNERS BENEFITS

      Improved productivity of field sales and service personnel

      Faster customer service and enhanced customer experience

      Simplified access to information, knowledge, and transactions

      Channel Connect Mobile Animation

       

      BRANDS BENEFITS

      Increased revenues from satisfied and loyal customers

      Reduced cost and accelerated delivery of mobile solutions

      Improved productivity and efficiencies of contact centers and service operations

      FEATURED CAPABILITIES

      Dealer Service & Support Portal

      Enable your dealers to deliver superior customer experience and boost the share of the parts and service business

      Learn More

      Mobilize Field Service Technician

      Service Technician (Tech) plays a critical role in delivering the service experience to your customers

      Learn More

      Mize Channel Connect Icon

       

      Channel Connect 

      Connected Customer Experience 

       

      REQUEST A DEMO

      H4: FEATURED RESOURCES

      Syncron and Mize Join Forces to Bring Service Lifecycle Management Capabilities to Market

      Guest blog by Michael Blumberg, Blumberg Advisory Group

      Syncron, a leading provider of Service Parts Planning, Pricing,...

      2 min read

      Syncron and Mize Join Forces to Bring Service Lifecycle Management Capabilities to Market

      Guest blog by Michael Blumberg, Blumberg Advisory Group

      Syncron, a leading provider of Service Parts Planning, Pricing,...

      2 min read

      Syncron and Mize Join Forces to Bring Service Lifecycle Management Capabilities to Market

      Guest blog by Michael Blumberg, Blumberg Advisory Group

      Syncron, a leading provider of Service Parts Planning, Pricing,...

      FEATURED RESOURCES

      2 min read

      Syncron and Mize Join Forces to Bring Service Lifecycle Management Capabilities to Market

      Guest blog by Michael Blumberg, Blumberg Advisory Group

      Syncron, a leading provider of Service Parts Planning, Pricing,...

      2 min read

      WBR Insights Report: New Field Service Tech Delivers Better Customer Support and Consistent Uptime

      Organizations of all stripes—from consumer-facing companies to B2B enterprises—must navigate an array of ever-changing...

      2 min read

      Turn Your Post-Sale Services and Warranty Management into a Profit Center: Best Practices from Experienced Global Leaders

      The ability to deliver a customer-centric experience has quickly become a prerequisite for competing in the global...

       

      FEATURED CAPABILITIES

      Mobilize Field Service Technician

      Service Technician (Tech) plays a critical role in delivering the service experience to your customers. Companies spend a lot of money recruiting and training these techs, but there is still a shortage of qualified service techs in most industries. Companies can make the Techs more productive by enabling them with right capabilities that save time and Improve service delivered.

      LEARN MORE

      Track-Orders-Shipments-Delivery

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