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      Warranty Transformation

      3 min read

      Solving Warranty Management Problems – A Peer’s Perspective on Claims Management Automation

      The ongoing problem of managing warranty claims is that it’s a very labor-intensive process


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      4 min read

      Warranty Transformation: From Legacy System to SaaS Solution

      If you are a durable goods manufacturer, then it is likely that your company still operates a legacy system for warranty management. Legacy systems are costly to maintain and modify, since there are very few people inside the organization who remember how the system works Your company must employ people with specialized knowledge of the system, and if they leave the organization, their expertise walks out the door with them.


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      4 min read

      5 Critical Success Factors for Global Warranty Implementation

      A recent Mize webinar included a discussion of Critical Success Factors for Global Warranty Implementation. Implementing a global warranty system can be a very challenging and complex project. Project failure can result in cost and schedule overruns, sub-optimal processes, and dissatisfaction of key stakeholders in warranty processes. 


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      4 min read

      Warranty Transformation: From Legacy System to 15% Costs Savings in the 1st Year

      If you work for a global manufacturer of durable equipment, then it is likely that your company still operates a legacy system for warranty management. Legacy systems are costly to maintain and modify.  Since there are very few people inside the organization who remember how the system works, your company must employ people with specialized knowledge of the system.  At issue, these people are usually focused only on the task of system maintenance and may provide little value to the company beyond this task.    


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