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      Supplier recovery rate

      3 min read

      Enabling Suppliers to manage claims, returns, and quality for all OEMs through a Connected Warranty Processes

      Mize recently hosted a workshop at the ENG Automotive Warranty Summit USA titled Enabling suppliers to manage claims, returns, and quality for all OEMs. Ashok Kartham, Mize’s Founder and CEO, kicked off the workshop by posing the following question: What is one key factor that drives warranty performance improvement?”. Of course, warranty performance is broad, consisting many measures such as claim automation rate, supplier recovery rate, cycle time for Detection-to-Correction, and related factors such as COPQ. As such, the question is not easily answered. However, the experts at Mize’s have reached a conclusion is that the key factor is the “Connectedness” of the warranty process.


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      4 min read

      Webinar Recap: Best Practices to Streamline Supplier Warranty Management

      This month’s webinar, hosted by Mize, Inc. in partnership with Tech Mahindra, brought together experts in the automotive and warranty management industries to discuss best practices in streamlining supplier warranty management. Our presenters, including Michael Blumberg, Chief Marketing Officer of Mize, Michael Roberts, President of MR Insights, and Eric Marlan, Senior Product Manager of Mize, led stimulating discussions about the current state of supplier warranty management, and what strategies must be implemented to improve quality for all stakeholders.


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      3 min read

      Prescription for Automotive Industry: Optimize Supplier Warranty Management

      Are you frustrated with your access to warranty information? 

      Is EXCEL your “go to” tool for warranty analysis?

      Do you have a “warranty management process” or are you just chasing OEM provided numbers? 

      If you don’t like the way you had to answer any of these questions, you’ll want to join us for this informational webinar! 


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      6 min read

      AWM 2018 Working together to reduce warranty and NTF

      This blog post is based on workshop session by Mize at ENG’s Automotive Warranty Management conference on Oct 16th & 17th in Dearborn, MI. You can read the summary blog post about the conference.


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      8 min read

      Attending Automotive Warranty Management USA 2018

      The ENG’s 3rd annual Automotive Warranty Management USA, sponsored by Mize, took place on Oct 16th and 17th in Dearborn, MI. The event attracted over 110 warranty leaders from the automotive industry. This blog post summarizes the key themes, presentations, metrics, best practices, and technologies discussed during the conference.


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