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      COVID-19

      2 min read

      Top Three Trends Noted by Field Service Technicians Today

      Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital transformation’s possible today, request a demo of Mize’s Field Service Management system.


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      3 min read

      Insights: Key Technologies for Field Service Operations

      Insights from Ashok Kartham, Founder and CEO of Mize, discussing Key Technologies for Field Service Operations during a roundtable interview at the 11th Annual Extended Warranty and Service Contracts Innovations Conference.


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      2 min read

      Highlights: 2020 Field Service Virtual Summit and Expo

      The 2020 Field Service Virtual Summit & Expo brought together cross-industry service, support, and customer success leaders to relay their successes (and obstacles) for building their world-class operations. View the one-hour overview video here.


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      3 min read

      How Field Service Operations Should Manage the Pandemic

      During the second half of 2020, your company's field services operations will build its road forward. Initiatives previously tabled for further discussion later are now immediate concerns. Automating knowledge management, service delivery and parts availability for web-based availability, is now top-of-mind. Considering customer access and contact is becoming increasingly difficult, pandemic-fueled necessity is driving attention to cloud-based information access and workflow.


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      2 min read

      Ensuring Field Service Technician and Customer Health & Safety: A Systems Appraoch

      Today, Mize announced the availability of a new Health Check designed to monitor the health of technicians and protect the safety of end customers.

      Developed in response to COVID-19, this application enables organizations to assign service orders based on the health of their technicians.

      At the beginning of each day, organizations can use the Health Check feature to collect vital health signs from each individual technician and automatically determine if the technician’s Health Check status is “Fit” or “Unfit”.


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