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      3 min read

      ROI Analysis Proves Business Case for Modernizing Warranty Management

      If you're like many manufacturers, it may be time to close the transformation loop with a single, modern warranty management solution and an ROI analysis. You may be overdue in replacing a legacy system and see the potential for increased revenue. If you need the business proof showing ways to realize ROI, then join us for a webinar with industry experts. You'll learn to calculate expected cost reduction and increased revenue.


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      6 min read

      The Best Way to Utilize Warranty Management to Ensure Recurring Revenue Streams

      Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams

      Strategies For GrowthSM (SFGSM),in conjunction with Mize, recently announced survey findings indicating positive signals for the expanding Warranty Chain Management market – customer-centric market factors drive organizations to improve existing levels of warranty management performance.


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      1 min read

      Ashok Kartham on Connected Customers Being the Missing Link to Fully Connected Field Service

      Mize CEO Ashok Kartham Featured Guest of Field Service News Podcast

      Kris Oldland, Editor in Chief of Field Service News recently featured Mize CEO Ashok Kartham on the publication’s podcast, to gain insight into his company’s rapid advances in warranty and service lifecycle management SaaS system for durable goods manufacturers.


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      3 min read

      Highlights from Webinar- Benchmarks to Optimize & Maximize Service Contract Sales

       

      Last week, Mize hosted a webinar titled “Benchmarks to Optimize & Maximize Service Contract Sales”.  The webinar presented the results of  study conducted among service executives and warranty professionals who are involved in marketing and selling service contracts and extended warranty (SC/EW) programs. Representatives of 96 companies participated, providing an elusive look into how they’re configuring their contracts, sales and marketing approaches, results realized and planning for future expansion of this customer-connecting, revenue-generating profit center.


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      2 min read

      Ensuring Field Service Technician and Customer Health & Safety: A Systems Appraoch

      Today, Mize announced the availability of a new Health Check designed to monitor the health of technicians and protect the safety of end customers.

      Developed in response to COVID-19, this application enables organizations to assign service orders based on the health of their technicians.

      At the beginning of each day, organizations can use the Health Check feature to collect vital health signs from each individual technician and automatically determine if the technician’s Health Check status is “Fit” or “Unfit”.


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      3 min read

      Service Contract Configuration: The Key to Higher Attach Rates

      Mize is currently conducting a study among service executives and warranty professionals who are involved in marketing and selling service contracts and extended warranty (SC/EW) programs. Our objective is to identify best practices involved in marketing and selling SC/EW and extended service programs and evaluate the impact of these practices on key performance indicators (KPIs). 


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      3 min read

      A Few Key Performance Metrics For Subscription Businesses

      This blog post was written by Robbie Kellman Baxter, founder of Peninsula Strategies, LLC, and a bestselling author.  She is an expert on membership and subscription-based business models. Her clients have included start-ups and mid-sized venture-backed companies as well as industry leaders such as Netflix, Oracle, Electronic Arts, and eBay.  Robbie will be the guest presenter at a webinar hosted by Mize on April 23, 2020 titled Building a Forever Transaction with Every Customer


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      4 min read

      COVID-19 Update: Six Ways Manufacturers Can Adapt Their  Aftermarket Service Business

      There is no escaping the threat of the Coronavirus as it hits communities across the globe.  It seems that no one is immune to it, not even the Aftermarket Service Industry.

      Business leaders and managers will need to do everything they can to get through this current crisis.  While we might have the knee jerk reaction to throw our hands up in the air and proclaim, "we've never seen anything like this before," the truth is we have the means and ability to respond. 


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      1 min read

      PODCAST: Digital Transformation with Michael Blumberg

      Regular Field Service News  contributor and Mize’s CMO Michael Blumberg makes his debut on the Field Service Podcast and explains why firms should be embarking on a digital transformation journey


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      3 min read

      Will your Field Service Engineers become Rock Stars in 2020?

      In parallel to the Servitization trend that is occurring within Field Service is a growing desire among Field Service Organization to deliver proactive service. 

      This can be achieved by either attempting to dispatch a technician to resolve a problem before the customer even knows about it or by attempting to resolve or prevent the problem occurring in the first place using remote support tools. 


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      Our company blog authors are among the best in the industry. By using our product and customer experts as sources we are able to share the latest trends and tips.