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      2 min read

      Improve Technician Efficiency and Productivity with Service Parts Management

      When a part breaks or wears down, providing a quick and efficient replacement is crucial for keeping customers’ operations running smoothly. Offering reliable repairs improves the buying experience, leading to repeat part sales and happy long-term customer relationships. It’s a win-win for everyone—but it’s almost impossible to achieve without an effective service parts management process.


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      3 min read

      Modernizing Warranty Management Systems: IT Department's Role in Building a Streamlined Service Lifecycle

      As manufacturers focus on the benefits of modernization and the competitive advantage it creates, the IT department has gained an increasingly important seat at the table when it comes to the organization’s strategy and direction. If anyone is focused on the digital future, it’s the people tasked with keeping IT systems going, troubleshooting and heading off problems before they become catastrophes, and ensuring that customers—both internal and external—are satisfied.


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      3 min read

      ROI Analysis Proves Business Case for Modernizing Warranty Management

      Learn How in Our Warranty Webinar

      If you're like many manufacturers, it may be time to close the transformation loop with a single, modern warranty management solution and an ROI analysis. You may be overdue in replacing a legacy system and see the potential for increased revenue. If you need the business proof showing ways to realize ROI, then join us for a webinar with industry experts. You'll learn to calculate expected cost reduction and increased revenue.


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      6 min read

      The Best Way to Utilize Warranty Management to Ensure Recurring Revenue Streams

      Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue Streams

      Strategies For GrowthSM (SFGSM),in conjunction with Mize, recently announced survey findings indicating positive signals for the expanding Warranty Chain Management market – customer-centric market factors drive organizations to improve existing levels of warranty management performance.


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      2 min read

      Top Three Trends Noted by Field Service Technicians Today

      Here are 3 field service trends today, projecting to have legs for tomorrow. To see what field service digital transformation’s possible today, request a demo of Mize’s Field Service Management system.


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      2 min read

      Manage Warranty Entitlements

      Managing warranty entitlements is vital for manufacturers to gain control of warranty reserves and claims. Entitlement management involves administration, tracking, and enforcement of policies, coverage terms, expiration dates, and claim reimbursements.


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      2 min read

      Automated Product Field Inspection Toolbox

      Increasing product field inspection obstacles have made challenging and costly activities even more demanding. What was dealing with dissatisfied customers over unexpected product problems is now a communication crisis: field techs struggle without having the tools for quick fixes.


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      2 min read

      Event Recap: Extended Warranty and Service Contracts Innovations Conference

      This 3-day event focused on transforming Extended Warranty and Service Contract Operations into sustainable profit centers, diving deep into new frontiers in extended warranty and service contract innovations.


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      8 min read

      Migration to Subscription Services and How It Affects Warranty Business and Brand Loyalty

      Recently, Ashok Kartham, Founder and CEO of Mize, answered questions about Manufacturer's Migration to Subscription Services during a roundtable at the Extended Warranty & Service Contract Innovations Conference. This Q & A highlights the optimal structure and advantages of Subscription programs for Manufacturers to increase product quality and recurring revenue, strengthen channel relations, and enhance customer’s experience and brand loyalty.

       


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      3 min read

      Insights: Key Technologies for Field Service Operations

      Insights from Ashok Kartham, Founder and CEO of Mize, discussing Key Technologies for Field Service Operations during a roundtable interview at the 11th Annual Extended Warranty and Service Contracts Innovations Conference.


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      Connected Customer Experience

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