Augmented Reality/Merged Reality to Optimize Service Performance

Augmented Reality/Mixed Reality

Mize now offers Mize On AR/MR (Augmented Reality/Mixed Reality), a state-of-the-art Virtual Interactive Telepresence application for Field Service Management, Warranty Management, Customer Support, and Service Parts Management.

Revolutionize your Customer Experience

Merged Reality routinely outperforms every other possible remote assistance capability

• 65% more problems are resolved using video-based support over phone-based support
• However, 22% more problems are solved using Merged Reality instead of simple video with Telestration
• Many times the expert needs to show someone how to solve a problem

Mize On AR/MR provides a deeper level of diagnostics and knowledge management through a collaborative, real-time experience

10X Better Superior Cognition and Outcomes

• Gesturing is one of the most natural and effective ways of communicating with someone else.

• On average, we use 2.88 gestures to explain one key point.

• Research indicates that nonverbal cues are 430% more effective than verbal cues.

• Enabling the Use of Non-Verbal Cues, Gestures, Real Tools and Real Visual Aids Which Improve Overall Communication 10X

• Overcome Technical language and foreign language

The Mize team brings decades of experience in delivering solutions that Optimize Service Performance and Maximize Customer Lifetime Value.

Mize on A/MR can be deployed in a Subscription model (SaaS) quickly and cost-effectively today.