Focused on Customer Success
The Mize mission is to Optimize the service experience and Maximize value by connecting the service life cycle.
We do this by providing a SaaS solution focused on post-sale service processes, which extend from product purchase to end-of-life.
Our team has deep domain expertise, a proven track record, and decades of experience in delivering world-class service management solutions to global manufacturers. Our team’s unmatched industry and technology expertise, unwavering commitment to customer success, and customer-centric culture ensure that our customers realize the maximum value from our partnership.
Ashok Kartham founded Mize in 2012 to create a Connected Customer Experience platform for durable goods manufacturers. Previously, Ashok Kartham founded 4CS, a leading Warranty and Service Lifecycle Management acquired by PTC.
Mize is headquartered in Tampa, FL, and established a software development center in Hyderabad, India, in 2013. Mize has grown by adding many global manufacturers in heavy equipment, consumer durables, automotive, and other segments over the last few years. The channel partners (distributors, dealers, service network, retailers), Customers, and Suppliers of these manufacturers have joined the platform, which now includes hundreds of thousands of users in over 100 countries.
Over the last five years, Mize has added several interconnected Smart Blox on the CX Platform to optimize various service interactions, including Registration, Warranty, Service Contracts, Parts, Knowledge, Returns, Inspections, and IoT.